| Check-in process |  3.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating |  3.9 / 5 |
3.9 / 5
Anonymous
on 18/08/2009
(Young couple)
Really enjoyed our stay, the room was very nice and clean and the bathroom too. The food on both days was very enjoyable and the staff were very nice.
Overall: When booking on line I chose private bathroom which I believed meant ensuite. When we got to the B&B there was no one to meet us so I called the number provided and spoke to a very nice lady. However, we were in room 5 and our bathroom was over the landing. Although it was not a problem, it was very spacious no one explained this at the time and I had to call the lady again to find out were our bathroom was. This should be explained on the website, only as a reminder to bring a dressing gown for trips in the middle of the night! I feel that it would be a good idea to provide a dressing gown for this room as well and possibly put up some net curtains, although the room it at the back the window ledge is low and we felt a bit exposed. All in all it was a pleasant trip and we would stay again if up in Ayrshire. (107855331)
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