| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
4.0 / 5
Anonymous
on 29/12/2009
(Mature couple)
(108793505)
4.0 / 5
Jason [London, GB]
on 12/11/2009
(Solo business traveller)
Restauarant is good value, dinner and breakfast were good.
Need better hangars in wardrobe
More power points needed in room
Some detailed cleaning of room wouldn't go amiss
Overall: Comfortable stay for reasonable price I would stay again (108407307)
4.3 / 5
John [LONDON, GB]
on 12/10/2009
(Mature couple)
Staff responsive to issues when raised.
Overall: Very pleasant (108968880)
4.0 / 5
Michelle [Yarmouth, GB]
on 06/10/2009
(Solo leisure traveller)
sound proofing
breakfast quite missleading,no manager around to guide staff and customers.breakfast could be better, and better laid out.
Overall: good fun, nice customers to mix with, on the whole very freindly. (108802327)
3.7 / 5
Anonymous
on 21/08/2009
(Same sex couple)
Baiscally good.
During the booking process online, I gave all my credit card details and so believed I paid the room fee already. However, I need to give the credit card for waping on the card reader when I checked in at the Hotel and finally I need to sign the pay slip with 2nd waping of my credit card on the next day I checked out. Feeling like I have double or even triple paid the room fee even the staff explained to me. To save guard the payment, I have to check my coming bank statement.
Overall: Apart from the said points, I think the hotel is good and comfortable to stay. (108800675)
5.0 / 5
Anonymous
on 04/08/2009
(Young couple)
VERY CLEAN AND HELPFUL STAFF
(108108349)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.