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3 star

Premier Inn Birmingham Central East, Birmingham

Richard Street, Birmingham, B7 4AA
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.6 / 5 4.6 / 5
Working order of facilities / equipment 4.4 / 5 4.4 / 5
Overall value for money 4.1 / 5 4.1 / 5
Performance of staff 4.3 / 5 4.3 / 5
Your room 4.7 / 5 4.7 / 5
Overall experience 4.3 / 5 4.3 / 5
Order and cleanliness of the hotel 4.4 / 5 4.4 / 5
Guest Rating 4.4 / 5 4.4 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.9 / 5 4.9 / 5 Anonymous on 06/11/2009 (Group of work colleagues)

Absolutely fantastic staff. They couldn't do enough for us. Went over and above their job to help us in all sorts of ways. Really good rooms, clean and spacious. Very good breakfast.

Few problems with the evening meal, but this was sorted out by the staff as best they could.

Overall: Really good stay, fantastic staff, nice clean hotel, good breakfast :)  (108364908)

4.1 / 5 4.1 / 5 Anonymous on 21/10/2009 (Young couple)

 (108475955)

4.3 / 5 4.3 / 5 joe [mqabba, MT] on 28/09/2009 (Family with older children)

The best staff you can get - very helpful and positive; The room was nice and clean;

The food is typically British, unimaginative and boring;

Overall: Good  (108538430)

4.6 / 5 4.6 / 5 Anonymous on 24/09/2009 (Same sex couple)

Cooked breakfast neatly took 1 hour to come which is far too long to wait

Overall: Everything was fine except for the wait at breakfast  (108206511)

5.0 / 5 5.0 / 5 susan [carmarthen, GB] on 23/09/2009 (Mature couple)

very warm welcome.lovley large room..exceptionally comfy bed, quiet location..nice friendly chatty bar staff

Overall: loved my first experience of a Premier Inn..lovely staff all round..wonderful nights stay and loved late brekkie times  (108729612)

4.7 / 5 4.7 / 5 John [Tramore, IE] on 20/08/2009 (Same sex couple)

Friendly Staff and for me a pleasure to stay there if you can keep the prices down because im over to Birmingham only for the villa games so im forced to stay on Fridays to Sundays so as to allow for sky tv

Bar is shut at 11.30 im too old to go to late bars full off drunk kids

Overall: I cant fault it at all and will always do my best to stay their once the price is right  (108281728)

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