| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.0 / 5 |
| Overall experience |  3.9 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.1 / 5 |
3.1 / 5
Anonymous
on 16/11/2009
(Solo leisure traveller)
(108239036)
4.4 / 5
Susan [Sedlescombe, GB]
on 03/11/2009
(Mature couple)
Despite being lively outside the hotel was quiet and we had a good nights sleep. The room was clean and the bed was fairly comfortable with extra pillows if required. Reception staff were friendly and helpful.
No particularly bad points: the first room we were given had not been made up but we were immediately provided with an alternative. We did not take breakfast at the hotel as it seemed rather expensive at nearly £8 each. Better value meals can be found elsewhere in the city.
Overall: Good value for a short city break. (108387851)
4.0 / 5
Anonymous
on 01/11/2009
(Group of adult friends)
Functional, clean and value for money.
There was no decaffinated tea or coffee, or fruit tea on offer in room. This is not a major point but I did leave the hotel to buy some!
Overall: Exactly what I expected. We were happy with our stay. (108912043)
3.6 / 5
Maurice [Wakefield, GB]
on 24/10/2009
(Mature couple)
The staff were very helpful and the breakfast menu was very good.
Due to traffic noise my wife and I managed to get very little sleep indeed!
Overall: We found the hotel and staff quite pleasant. It was unfortunate that insufficient attention had been paid to noise insulation, regarding traffic from the main road, to the frontage of the building. (Secondary double glazing would be a solution. Also, since the room, (No. 302), was immediate to the access door to the landing, intermittant disturbance occurred due to the noise from its use by other guests. (108730061)
4.0 / 5
Shane [Co.Kilkenny, IE]
on 18/09/2009
(Group of work colleagues)
(108621631)
3.9 / 5
Stephanie [wigan, GB]
on 19/08/2009
(Group of work colleagues)
Good cleanliness, helpful staff
Overall: Good (108325418)
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