| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.7 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room | 4.7 / 5 |
| Overall experience | 4.7 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.6 / 5 |
5.0 / 5
Anonymous
on 26/10/2009
(Solo business traveller)
Staff were very helpful and the room was very comfortable.
I wasn't so impressed with the food
Overall: Good stay thanks to all the staff. (108392027)
4.7 / 5
Claire [Dyserth, GB]
on 13/10/2009
(Family with older children)
(108352268)
4.0 / 5
ANDREW [SOUTHEND ON -SEA, GB]
on 06/10/2009
(Mature couple)
Overall: Great will come back (108936338)
4.6 / 5
Anonymous
on 06/07/2009
(Solo business traveller)
As above
I had printed off a map and directions to the hotel. Neither were very clear and it took me a while to find the hotel which was a little worrying as I was travelling on my own late in the evening.
(107436488)
4.7 / 5
Anonymous
on 19/05/2009
(Mature couple)
The accomodation was good, the food was good and the staff were excellent.
We had an enjoyable stay, though the reason for our visit was sad.
There was no iron/ironing board, no fridge, no mini bar and no safe which I suppose is reflected in the price.
Overall: Everything considered, it was a pleasant stay,(8)eight out of (10)ten. (107388374)
4.9 / 5
Anonymous
on 29/04/2009
(Young couple)
Staff were very friendly and enthusiastic - even when one member of staff appeared to have been on duty all day (she was working when we went out in the morning and still working past midnight when we left the bar).
It was dangerous walking up the ramp in the car park with bags as it was a blind corner and cars could travel both ways.
Overall: Good - very clean and obviously new fixtures and fittings. (107933367)
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