| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.0 / 5
Anonymous
on 07/11/2009
(Group of work colleagues)
(108804566)
4.7 / 5
Anonymous
on 14/10/2009
(Mature couple)
the staff were first class, polite and helpful,
Overall: a short but pleasant visit. a little more expensive than some hotels of similar standard. no hesitation in booking a jurys in future. (108676426)
3.3 / 5
Anonymous
on 29/09/2009
(Solo business traveller)
At £79 including vat and breakfast the deal was more competitive than booking directly on the Jury's Inn site.
I ate in the hotel and ordered a caesar salad which was very soggy and drenched in caesar sauce. I therefore only ate half of it. On checking in I asked the receptionist if i could book an extra night and she said there was no availability. I said if cancellations occurred during the day could I be contacted. She said there would not be any. On checking out on the saurday I asked the same receptionist who had been on duty the previous evening if any cancellations had occurred and she still said it was full. I once again asked to be contacted if this changed, which she said was pointless as there would not be any spaces. At about 6pm that evening I began ringing hotels around and was informed that the Jury's Inn had spaces, but when I called was quoted £165. I was not prepared to pay that price so went elsewhere. On checking out I also put a business card in an envelope and asked that it be given to a business contact in one of the rooms. When i checked with that person later the card had not been passed on.
Overall: Hotel facilities - fine. In general staff - fine. Food poor and receptionist impersonal, ill informed,inefficient. (108928045)
4.0 / 5
Anonymous
on 09/07/2009
(Solo business traveller)
(107461589)
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