| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  4.2 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 4.0 / 5 |
1.7 / 5
David [Bolton, GB]
on 24/07/2009
(Mature couple)
(108128493)
5.0 / 5
Anonymous
on 01/07/2009
(Mature couple)
This hotel was exceptional - architecture, setting, service and food were perfect. The staff were of the highest calibre and could not have been more helpful and welcoming. Management deserve special mention for managing in a way that was extremely efficient yet unobtrusive. We cannot recommend this hotel highly enough - we had booked in initially for 2 nights but we actually stayed 7 nights!
Overall: Our stay at this hotel was the very best we can recall. Beautiful room with excellent facilities including a cafetiere and ground coffee, delicious food in a restaurant facing a terrace oerlooking landscaped gardens leading to the Beaulieu River housed in a setting retaining many historical features. (107322103)
5.0 / 5
Melvyn [Loughborough, GB]
on 20/06/2009
(Mature couple)
helpful staff, cleanleness of rooms, beautiful position, great value for money
none
Overall: i have written a report on trip advisor, giving an excellent report (107966706)
4.0 / 5
christopher [west molesey, GB]
on 11/06/2009
(Mature couple)
Excellent location,comfortable room,nice staff
no really bad points but improvements could be made in the length of time waiting for food at evening and breakfast
Overall: very good (107844984)
4.4 / 5
Simon [St Albans, GB]
on 01/05/2009
(Solo business traveller)
Very pleasant staff, good surroundings and views, good food in the restaurant (though a little pricey).
From a business point of view, an 8 o'clock breakfast is a bit late, an earlier breakfast option would be welcome.
Overall: Good value and a very good atmosphere. Definite recommendation. (107767083)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.