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Smiths Hotel, Glasgow

963 Sauchiehall Street, Glasgow, G3 7TQ

Guest Reviews

Summary of Guest Ratings

Check-in process 3.5 / 5 3.5 / 5
Working order of facilities / equipment 1.7 / 5 1.7 / 5
Overall value for money 2.0 / 5 2.0 / 5
Performance of staff 3.0 / 5 3.0 / 5
Your room 1.7 / 5 1.7 / 5
Overall experience 1.7 / 5 1.7 / 5
Order and cleanliness of the hotel 1.8 / 5 1.8 / 5
Guest Rating 2.2 / 5 2.2 / 5

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Night(s) Room(s)

Guest Reviews

2.3 / 5 2.3 / 5 Anonymous on 07/12/2009 (Solo business traveller)

Pleasant lady at reception Clean bed good breakfast

dirty stained carpet, hairs in the shower and kettle not working. very noisy as room located overlooking front street

Overall: sufficed for one night  (108987186)

4.4 / 5 4.4 / 5 Anonymous on 13/11/2009 (Same sex couple)

 (108583187)

1.4 / 5 1.4 / 5 Anonymous on 29/10/2009 (Group of adult friends)

Nice bathroom. No hassle from staff

Leaking roof, carpet needed cleaning - lots of stains, poor TV reception, 4 beds and only one chair! sheets didn't fit the double bed. Smell that indicated someone had been smoking in the room (lots of fag ends stubbed out on the roof.

Overall: Dissapointing  (108473091)

1.9 / 5 1.9 / 5 Anonymous on 22/09/2009 (Solo leisure traveller)

Staff were friendly.

First room had a horribly heavily stained beige carpet. I was offered another room when I complained but it was also very very very unclean - heavily stained green carpet, could not take shoes off. Kettle did not work. Had to ask for a new one. There was no soap and also had to ask for it.

Overall: Felt very uncomfortable and could not relax in the room because of the badly stained carpet.  (108744447)

1.4 / 5 1.4 / 5 Anonymous on 24/08/2009 (Solo leisure traveller)

location

Overall: pretty miserable  (108671501)

1.7 / 5 1.7 / 5 Anonymous on 26/05/2009 (Same sex couple)

Room stank of stale nicotine (including the bedlinen); couldn't get to window without climbing over bed. Carpet and walls grotty.

Overall: Didn't get more than a couple of hours sleep due to noise of guests coming in in early hours and the smell of the bedlinen. Room was next door to reception and could hear phone ringing and people speaking through walls.  (107542972)

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