| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room | 4.2 / 5 |
| Overall experience |  4.5 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
4.3 / 5
Nicola [Trowbridge, GB]
on 03/11/2009
(Solo leisure traveller)
A very warm and welcoming guest house. Staff were helpful and polite, a good breakfast menu and food very much cooked to order. Complimentary wine in the drawing room was a nice touch. Parking at the rear of the property was very much a bonus. Lovely bed linen and comfortable bed, excellent power shower.
Very few bad points, was advised by phone, in advance, that the seaview room I had requested was small, it was....fine as I was staying alone but would be cramped for two. Ensuite light and fan was on an automatic sensor which, for some reason went on and off all night, despite the fact that I ensured the door was shut tight. A technical issue which needs looking at.
Overall: A real home from home style of guest house, just like visiting friends rather than staying in a hotel. All the important things were in place, very comfortable bed and lovely bed linen, effective shower, lovely breakfast and very helpful, welcoming staff. I would certainly stay again and recommend this property to friends and family. (108219765)
4.1 / 5
Anonymous
on 17/08/2009
(Group of adult friends)
(108827449)
3.9 / 5
Anonymous
on 14/08/2009
(Mature couple)
Parking available at rear of Guest House. Friendly proprietor.
(108788473)
4.4 / 5
Anonymous
on 26/07/2009
(Mature couple)
The Breakfast Menu was unbelievable. Multiple choice and all freshly prepared.
The owner and staff were welcoming and helpful
Overall: Very enjoyable - will return, but hopefully to a slightly bigger room (108832435)
4.1 / 5
Anonymous
on 21/07/2009
(Mature couple)
Good host, great location, good shower, adequate room, free on-site parking, free aperatifs, breakfast was nicely cooked at when you want it, Weymouth is great
One bed was pretty worn out and should be replaced. Room not spotless as some reviews have said, try (e.g.) back of bathroom door. Such a shame to spoil a great stay with sloppy cleaners and insufficient quality management.
Overall: We had a great time at Weymouth - some great pubs and restaurants and weren't dissatisfied with the Letterbox (107190000)
5.0 / 5
tony [Pontypool, GB]
on 07/07/2009
(Mature couple)
very friendly
very approachable staff
customer awareness
good service
good attention to detail
excellent standard of cleanliness
lovelly room
excellent location
Overall: an excellent experience would recommend the Letterbox as a place to stay, it lives up to its 4 star rating (107921877)
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