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| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 2.8 / 5 |
| Overall value for money | 3.2 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 2.5 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.3 / 5 |
The main building and food was excellent
The bedroom was cold and the radiators in room and bathroom were not working.
Compared to the main building the bedroom was not as expected. However the duty manager did provide a heater for the bedroom.
Overall: It served its purpose as somewhere to sleep. (108240146)
Clean pleasant hotel
The shower was poor and needs to be replaced.
Overall: Fairly good. (108792462)
The food was of a high quality and I thoroughly enjoyed it. I would recommend the hotel on that alone
The hotel is in the process of revamping itself and the room I was staying in didn't appear to have yet been done. As such it looked quite tired and in need of redecorating but I can appreciate that these thing take time. However, the room was clean and tidy.
Overall: I would recommend it to others and would be happy to stay there again. As mentioned before the food was excellent and well presented. I also had room service which I can't fault (108513518)
Reception is modern, the staff were helpful.
Full English breakfast was a buffet service but well stocked and well presented.
Room is dates, not very clean especially the shower, which was not appearling at all.
Overall: A bit disappointed in the room, but hotel wasa OK, breakfast good. (107298813)
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