| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.6 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.4 / 5 |
Clean, comfortable hotel, excellent food served on hot plates - very important!
Background music in restaurant/bar area generally pleasant. I hate pop music and find it very irritating in most restaurants and pubs.
Confusion over the charge for breakfast. The website clearly states that breakfast is included in the charge for the room. Being asked to pay an extra £6-50 for full English breakfast was a bit of a blow.
Overall: In a word - excellent, the best hotel I have stayed in for many years. (108597298)
Overall: We were disappointed on our last stay in the hotel cause the guests next to our room were very noisy during the whole night. There were at least 4 people in that twin room. (108130831)
Hotel was clean, bright and modern. Room was well-appointed, clean, in good condition and everything worked! Excellent value for money, especially as internet access and continental breakfast were included in the room price.
Only a VERY TINY grumble! The hotel was quite busy with a large party of business people, plus the restaurant with some guests having a-la-carte meals. I only wanted a light meal (which was very good) at the bar, and I appreciate that the staff were distracted, but I felt as a result that I was treated a little bit 'second class'. Please remember that every guest is important!
Overall: Lovely hotel, very handy location, good faclities, great food, brilliant value for money. Would definitely stay again. (108450616)
High quality finishing touches in the room with brand new Bathroom. Bathroom was high spec quality with good water pressure . Breakfast was full English with continental included and all was delicious. Thank you.
Overall: Would highy recommend. (108579896)
Overall: I dont think i have stayed in a hotel as pleasant as this in england! (108461286)
(107749660)
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