| Check-in process | 4.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
(108231112)
Lovely atmosphere in restaurant & terrace
Room VERY hot. No hot water for shower/wash. Light over mirror in bathroom flashing on & off all night.
Overall: RExcellent check in but poor check out on Sunday (108217596)
(108962220)
The place looks gorgeous.
The breakfast was fab- posh plates an butter as well!!
The room we had was lovely. I know we only paid for a small double- everything about the room was lovely. The only problem I had with room 105 was the heat and smell from the kitchen. When I went to open the window as I was too hot- the smells and noise was horrendous. But you did provide a fan- so!
Overall: It was great. (108979389)
The position is excellent. It was a short walk from Thorpe Bay station.
Every one was very friendly. The sun shone!
The hotel is quite shabby in places. Could do with a lift
Overall: Thoroughly enjoyed. Good to see the water. (108466204)
Location: unusual style of hotel - maybe once 3 houses. Loved the decor. Food, hotel staff etc. - everyone created a nice atmosphere
I think our room, had a noise like air-conditioning going all night .. It was too hot with the windows all closed, a little noisy with them open ..
Overall: One lovely days leisure break. (108511816)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.