| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room |  3.4 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.3 / 5 |
| Guest Rating | 3.6 / 5 |
3.3 / 5
Anonymous
on 15/11/2009
(Solo business traveller)
(108826330)
3.1 / 5
Anonymous
on 03/11/2009
(Mature couple)
very friendly
basic cleaning i.e. cobwebs in room/ heavy dust on lamps/ carpet needed hoovering/cobweb behind bed where it had been moved all basic cleaning
(108197915)
2.7 / 5
joanne [gosport, GB]
on 20/10/2009
(Mature couple)
The staff were friendly. The breakfast was nice. The B&B was clean.
We booked a double room and got a twin room, the shower did not work properly it was freezing cold and only a trickle of water came out, so unable to use it.
Overall: It was very disappointing as we dont get away very often and we wouldn't use the B&B again, which is a shame. (108951296)
1.3 / 5
John [Rossendale, GB]
on 06/10/2009
(Mature couple)
The young staff were as helpful as possible, under the circumstances.
The bedding was clean.
The carpet in the bedroom was stained.Had to move the bed to plug in the bedside lamps,the carpet behind the bed had not been cleaned in some time.The shower screen and toilet were grubby.There was cracked glass in some of the window panes.The smoke doors in the corridor leading to the bedroom stayed open when used and needed closing manually. The fire exit door had two normal bolts to secure it, which you could have difficulty seeing if any smoke was present.
Overall: If we had seen this hotel before we booked we would not have stayed there,but we had no alternative on the day.Consequently we left early in the morning without risking breakfast.We paid the full rate with no reduction offered by the manager for cancelled breakfasts. (108286134)
4.3 / 5
Celia [Kettering, GB]
on 08/08/2009
(Solo leisure traveller)
Excellent service, comfortable and clean bed, lovely breakfast.
Only one bad point, room a little dusty behind bathroom door and cobwebs on ceiling.
Overall: Enjoyable. (108935378)
4.9 / 5
Marianne [London, GB]
on 07/07/2009
(Family with young children)
(107932992)
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