| Check-in process |  4.7 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.1 / 5 |
4.9 / 5
Anonymous
on 05/11/2009
(Solo business traveller)
(108634569)
4.0 / 5
Catherine [Newport, GB]
on 03/11/2009
(Mature couple)
Welcoming. Service good. Breakfast hot.
Television remote control did not work.
Curtains let too much light in.
Overall: Good and comfortable. (108727934)
4.0 / 5
Anonymous
on 15/10/2009
(Mature couple)
Good location. I like a little walk into the city but it wasn't too far out.
Efficient and friendly service. Room was a reasonable size.
(108814974)
4.3 / 5
Jim [Rinteln, DE]
on 06/10/2009
(Solo leisure traveller)
Very friendly and efficient staff with a good breakfast. Off road parking - always a plus.
Sanitation in the room will need updating pretty soon.
(108403102)
2.3 / 5
Anonymous
on 30/09/2009
(Solo leisure traveller)
Attentive staff, decent breakfast
TV just 3 fuzzy channels. Water left in kettle from previous guest. Wifi connection not working
(108855543)
4.4 / 5
Anonymous
on 21/09/2009
(Solo business traveller)
Overall: I was completely amazed at how well the hotel was run by (as far as I could see) one young man alone. Having breakfast here was the best breakfast experience I have had at a British hotel - peace and quiet, Classic FM rather than Breakfast TV, good hot coffee brought to the table instantly, and incredibly fast and efficient delivery of (good) cooked breakfast. (In contrast, this morning at Glasgow I spent 20 minutes waiting for a poached egg while being forced to listen to a TV programme on rape at full volume. The service at the Balkan Lodge was in all respects excellent. (108337037)
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