| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
(108186018)
(108352098)
Excellent location, well appointed modern flats, very comfortable.
Front flats are noisy, so windows need to be kept closed at night. Items provided for guests (eg dishwasher tablet) do vary which makes planning tricky.
(108817618)
Good sized rooms, clean and new.
Some of the lights were not working, no detergents, welcome pack etc left in the room
Overall: Booked a room with a harbour view and balcony but the room we were given didn't have a balcony. As the reception was not manned on our arrival nothing could be done the first night, but we changed rooms the following morning and the Staff were very helpful. The room that we were moved to had a balcony which was very nice, just what we wanted!! (108188257)
(108905322)
(107942547)
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