| Check-in process | 3.6 / 5 |
|---|---|
| Working order of facilities / equipment | 2.8 / 5 |
| Overall value for money | 3.2 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room | 2.8 / 5 |
| Overall experience | 2.7 / 5 |
| Order and cleanliness of the hotel | 3.1 / 5 |
| Guest Rating | 3.1 / 5 |
(108842645)
(108786825)
Clean, staff helpful, facilities generally good. Noise not a problem even though warned about possible noise level beforehand.Tea & coffee arrangements good.
Minor irritations only - cracked sink in bathroom, staff smoking outside in front of restaurant before breakfast
Overall: Very good value for money. (108548419)
(108938549)
Overall we had a very pleasant stay, staff were very helpful and we enjoyed a lovely meal in the Restaurant the room was very comfortable and the towels and bed linen were fine.
We had a problem with the shower, didn't stay hot for long, either too hot or too cold!
Overall: This was a very enjoyable stay and the staff were very approachable and helpful. (108582476)
Close to Park and Ride to get to Edinburgh
Good food nearby
Nightclub and pub nearby that resulted in a late night of noise.
Overall: Would not recommend on a Weekend as nightclub patrons are too noisy. Perhaps during the week this would not be such a problem (108553073)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.