Ivy House, Marlborough
43 High Street, Marlborough, SN8 1HJGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.8 / 5 |
| Overall experience |  3.6 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.7 / 5 |
How to book this hotel or view prices
Guest Reviews
2.9 / 5
Anonymous
on 24/11/2009
(Solo leisure traveller)
(108748379)
1.4 / 5
D [Stroud, GB]
on 17/11/2009
(Mature couple)
Kitchen staff lovely & breakfast excellent
Rude welcome at check in & departure.
Huge queue for breakfast, for which we had no warning of pre booked coach party.Delayed our departure by an hour!
Very tired room.No welcome at reception when arriving, just" NAME."
Overall: Never again! (108650375)
4.1 / 5
Anonymous
on 17/11/2009
(Mature couple)
(108839537)
4.1 / 5
Anonymous
on 29/10/2009
(Mature couple)
(108896584)
1.4 / 5
Kate [coventry, GB]
on 06/10/2009
(Group of work colleagues)
great Wiltshire sauage
Hash browns like mashed potatoes
Room was an atic/ hence banged head
Staff kindly provided discount vouchers for local restaurants, unfortunately, the vouchers were not valid
1 pot of coffee between all guests at breakfast
On return I was notified by the person who made the the booking that an additional £90 was taken from her credit card for damage to a bed. Although she did not stay at the hotel and the fact that she provided contact details for the people who did, the hotel has refused to refund her card. The booking was made through late rooms and nothing in the terms and conditions permit the hotel to take such action.
Overall: reasonable budget hotel, though during our stay we came accross superior 3 star hotels at the same price. (108285473)
3.6 / 5
Martin [West Sussex, GB]
on 01/10/2009
(Solo leisure traveller)
bed was very comfortable
carpets in corridors was in very poor condition in near future could be health and safety issue
(108884522)
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