| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 2.7 / 5 |
| Overall value for money | 2.3 / 5 |
| Performance of staff | 3.3 / 5 |
| Your room | 2.7 / 5 |
| Overall experience | 2.3 / 5 |
| Order and cleanliness of the hotel | 1.7 / 5 |
| Guest Rating | 2.7 / 5 |
major refurbishment in progress, wet paint on door handles etc.
Overall: the location is good, but the overall experience is not what I would expect from Best Western. Images on website are very misleading as to room size & quality, walls are very thin. We were initially given a room of a lower quality than that booked, on another day the room was not cleaned or bed made. (97970649)
Lit confortable, deco de la chambre agréable, belle vue, quartier paisible, bonne insonorisation.
La douche fuillait, il fesait froid dans la chambre, petite télé, pas d'assenceur au 8eme etages, pas de chauffage dans la salle de bain.
Overall: J'aurai aimer connetre la dimension de la chambre avant de reserver, ainsi que la hauteur du plafont (poutre à 2m du sol) (97578101)
(97661640)
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