| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 2.5 / 5 |
| Overall value for money | 2.8 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.4 / 5 |
Ambiance, Style, Accommodation
Staff distracted by a large wedding: Impersonal service in dining room; late arrival of breakfast; Failure of bath plug;
Overall: A wonderful break from my jopurney but the hotel needs to pay more attention to detail (97100192)
Superb setting, wonderful buildings, great food and wine.
Overall: A little indulgance on the way back from a skiing holiday. Everything a Chateau Hotel should be, fantastic buildings, food, wine(46 page wine list!!) Staff very efficient and friendly, expensive but worth it. Will stop over again. (97395753)
(99838273)
hotel propre, service compétents
chasse d'eau et de salle de bain trop bruyante.
très mauvais service au restaurant, qualité du repas très moyen
sommelier inéficace et inutile
Overall: agréable mais très mauvaise expérience au restaurant (107807355)
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