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3 star

L'Elysée Val d'Europe at Disneyland® Resort Paris, Serris

7 cours du Danube, Serris, 77700
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.1 / 5 4.1 / 5
Working order of facilities / equipment 3.6 / 5 3.6 / 5
Overall value for money 3.2 / 5 3.2 / 5
Performance of staff 3.9 / 5 3.9 / 5
Your room 3.4 / 5 3.4 / 5
Overall experience 3.5 / 5 3.5 / 5
Order and cleanliness of the hotel 3.5 / 5 3.5 / 5
Guest Rating 3.6 / 5 3.6 / 5

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Night(s) Room(s)

Guest Reviews

5.0 / 5 5.0 / 5 mark [solihull, GB] on 31/10/2009 (Group of adult friends)

excellent value for money, ideally placed for disney

Overall: enjoyed stay will go back again  (108116006)

4.0 / 5 4.0 / 5 Ailsa [northampton, GB] on 16/04/2009 (Family with older children)

Helful staff, clean and pleasant hotel ideally situated for Disney with free buses to the Parcs, very near to shops too.

Would have liked tea/coffee making facilities in the room and a fridge.

Overall: Very good hotel, well situated for Disney and Val d'Europe, happy to recommend it to others.  (107635744)

4.1 / 5 4.1 / 5 Anonymous on 08/08/2008 (Mature couple)

no smoking rooms tea/coffee facilities in room would be good

Overall: good  (97995066)

1.9 / 5 1.9 / 5 Ian [Wetherby, GB] on 19/06/2008 (Family with older children)

Quick check-in, good location for Val D'Europe shopping

Dowdy old room not very clean, plaster on walls battered, double bed was okay in our family room but the other beds were old metal "put-me-up" beds of the sort you'd expect in am army camp with woollen sheets - completely inadeqaute for a 3 star "Disney" hotel. Mould on the upper tiles in the bathroom. Check out took over 20 minutes waiting in a queue just to receive a ticket to exit the car park as there was only one member of staff at 9am. No mini-bar as advertised.

Overall: This was a one night stay ahead of a Disney visit. Very disappointed with the dated old room we were given. We booked a last-minute deal and feel we were given a shabby room. As is so often the case, reception looks nice but rooms are of a much lower standard.  (97278962)

3.0 / 5 3.0 / 5 Andrew [Stansted Mountfitchet, GB] on 28/04/2008 (Group of adult friends)

Good base for disney, and the hotel gets the early entry. Good breakfast. Very large shopping centre on the door step. Kept 20 and 16 year old shopaholic daughters entertained when not in Disney.

Room pretty basic and small. Limited choice for eating out in the area. The pound euro exchange rate

Overall: Take lots of money! A very small beer £4.50  (97493426)

4.6 / 5 4.6 / 5 Anonymous on 11/04/2008 (Family with young children)

Right next to motorway network, train station for Paris and Disney, shopping and dining, clean and bright, breakfast excellent.

Air conditioning didnt seem to work correctly. Shuttle bus was full in the mornings and therefore couldnt and didnt stop at our Hotel.

Overall: Would like to have booked the parking when I booked my holiday, would liked more information of nearby facilites shop opening hours, nearby restuarants. Shuttle bus info was poor and was crowded. Might be better to include free train pass to Disney instead. Mini bar as always a ridculous concept for a family room.  (97751747)

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