| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
Accomodates dogs, which is handy when travelling through France to Spain.
Breakfast rather expensive at 18 Euros per person if not booked in advance. Bar could have been better for the size of the hotel.
(107558150)
(107847020)
Staff made us very welcome, particularly the waitress in charge of serving breakfast, who could not do enough for us. She was wonderful!
Overall: Excellent. We will definitely use this hotel again. (107521891)
Comfortable beds, expected dogs
Uninviting attached to a unused restuarnte, barmen kept wondering off.
Overall: Comfortable stay, bar could have been better utalised (97528173)
Spacious room
Bed linen was laundered but stained
Restaurant staff were the worst I've come across anywhere, they did not keep an eye on where we were with our meal and we had long waits trying to get service.
Overall: Very poor service. I'm very used to staying in French hotels, I speak French, and almost always get a good,friendly and welcoming response. This is the exception but I would not stay here again. (97192612)
Our room had a soaking wet carpet and it smelled horrible. When we requested a room change, they could not accommodate us. We had to sleep with the windows open because it smelled too bad to use the air conditioning. We had to pay full price and we were told to e-mail the Directrice Commerciale and we did so but she did not respond. Also, they are an airport hotel but the shuttle bus does not start running until 7 am. We had a 7 am flight so asked the desk attendant to call for a taxi and she appears to have forgotten to do so since no taxi came and the early morning attendant had to call for a taxi at 5:10 am. The taxi company had no record of a taxi having been ordered.
Overall: It was awful. We had trouble sleeping since we had to keep the windows open and the airplanes and parking lot traffic was noisy. We were also concerned about safety since the windows were wide open. (97049583)
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