| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.8 / 5 |
good location, car parking very close to the hotel, easy access even late at night.
noise...especially in the morning, bathroom door difficult and noisy, didn't fit properly.
Overall: the hotel is obviously going through refurbishment which explains the noise... probably OK when it is finished. Staff very pleasant and helpful. (97945888)
clean & Tidy
Poor door between room & toilet.
No lift.
Overall: staff friendly & helpfull (97473214)
friendly atmosphere, neatness and vicinity to the center and railway station
(99431529)
(99897158)
The toilet door was a slide-along contraption which didn't fit the space properly and therefore afforded little privacy. There were switches by each bed but they were for the overhead lights - there were no bedside lights.
(99760983)
(99411971)
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