| Check-in process | 3.5 / 5 |
|---|---|
| Working order of facilities / equipment | 2.0 / 5 |
| Overall value for money | 1.0 / 5 |
| Performance of staff | 2.0 / 5 |
| Your room | 1.5 / 5 |
| Overall experience | 1.0 / 5 |
| Order and cleanliness of the hotel | 2.0 / 5 |
| Guest Rating | 1.9 / 5 |
Nice pool area and view at the roof.
Bad, worn down neigbourhood, abandoned housing and active factories nearby dirty pool, very little floor space in the family room, no facilities at the hotel except the pool at the top. Difficult to locate.
Overall: Won't come back (108097937)
Swimming Pool.
Furniture was broken, bed was rediculous, camera stolen from room, additional fees for everything, rotting wood pool deck was dangerous, the location of the hotel was poor with limited access (long walk) to train or bus. No Taxi traffic to speak of. Staff could not communicate in English.
Overall: The rates were reasonable, although it is a bit dceptive. EVERYTHING extra costs an unreasonable amount more (breakfast, safe lock, kitchenette, etc). (99325213)
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