| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  2.6 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 3.0 / 5 |
| Your room | 2.6 / 5 |
| Overall experience |  2.9 / 5 |
| Order and cleanliness of the hotel | 2.8 / 5 |
| Guest Rating | 2.9 / 5 |
1.1 / 5
Mary [Cardiff, GB]
on 03/08/2009
(Mature couple)
able to access internet
Only 3 members of staff? Reception closed by 10pm Bathroom fan ran all night. Had to go with wet hair to reception-no hairdryer in room.I have neverseen plastic coffee machine cups used in bathrooms before. Breakfast very poor, no choice, nasty cheap jam.When leaving,found someone else's dirty sock under the bed
Overall: Easily the worst hotel I've ever stayed in.Expensive and very poor. (108717483)
2.3 / 5
Anthony [Leatherhead, GB]
on 30/08/2008
(Mature couple)
Location
View from tower room
Very tired decor and furnishings
Overall: disappointing (107211914)
3.9 / 5
gareth [Bournemouth, GB]
on 08/06/2008
(Group of work colleagues)
Excellent location, friendly reception, good breakfast, good parking
Shame bar was closed
Overall: Overall recommended (97617909)
2.9 / 5
Anonymous
on 20/05/2008
(Group of work colleagues)
Quiet location, friendly manager.
Beds old and very low, mattress saggy and slightly uncomfortable. Advert stated hair dryer in rooms, in fact only 1 hair dryer in the hotel which is held at reception and must be returned after use.
Overall: Value for money. (97862340)
1.9 / 5
Anonymous
on 15/01/2008
(Group of work colleagues)
The location.
The rooms are very small.
(97806193)
3.6 / 5
Anonymous
on 04/10/2007
(Other)
The picturesque setting and the views from the windows of the river.
Shower did not work, not too much of a problem as there was a bath as well but did slow down the morning process.
Overall: Very comfortable stay, beds very comfy, plenty of hot water. Breakfast very nice and plentiful but would have liked fresh French Cheese not prepacked. Situation of the hotel was excellent right at the top of a beautiful lively square. (97102571)
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