| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
4.0 / 5
Andrew [Paris, FR]
on 23/11/2009
(Group of work colleagues)
(108489034)
1.9 / 5
Anonymous
on 01/09/2009
(Same sex couple)
The young lady in the bar and the blond receptionist were lovely.
One receptionist was officious and abrupt. There was not enough information and the wrong information about the hotel. We had to report various things not working properly.
Overall: Frustrating. We expected tea and coffee making facilities in our room, as we had seen advertised and there were none. Information about using the phones was out of date. There was no internet access in our room and the television signal was so week we could not access information about the hotel. The hand dryer in the reception toilets did not work proprly and when reported and fixed still was not adequate. (108194846)
3.1 / 5
Robert [Tunbridge Wells, GB]
on 19/05/2009
(Group of work colleagues)
Staff very good
excellent central location
large secure garage
comfortable room
room rather small
large centipede in toilet one morning
very hot in breakfast room
impossible to keep bathroom floor dry when using shower
Overall: If staying for 5 nights again I would prefer a larger room with balcony (107984240)
3.1 / 5
Anonymous
on 18/11/2008
(Group of work colleagues)
One of our friends had a lovely room, upstairs in the main part of the building, but it looked like not all of the rooms have been fully renovated yet. Our bathroom had a lovely shower and bath, which was powerul and easy to use.
Our room's decor was quite old with very narrow round pillows. It was quite expensive for what you got and other friends payed the same for a much nicer room. The rooms need to be better graded.
Overall: Good location for visiting the wine festival. (107295365)
3.3 / 5
Iain [Coutures s/ Dropt, FR]
on 08/10/2008
(Mature couple)
Reservation process worked well. Garage availability. Courteous receptionists
Small rooms with air conditioning switched off centrally so far too hot. Was able to open windows to help cool it down. Lights in hallways on auto switches that shut off in 5 seconds leaving you in the dark!!
Overall: Overnight stop on a leisure trip. The town of Beaune is definitely worth a visit, great restaurants, boutique shops and of course wine. Try driving down the D 974 south through the vineyards and then following the Canal du Centre - a wonderful leasurly drive, great views and relaxing time. Would come to Beaune again but try a different hotel (107871030)
5.0 / 5
Michael [Oxnard, US]
on 02/10/2008
(Mature couple)
(107622711)
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