| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  3.5 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.8 / 5 |
3.4 / 5
Anonymous
on 02/06/2009
(Mature couple)
Close to station & centre of town.
Comfortable reception lounge.
After much initial chaos the choice at breakfast turned out to be very good.
We had bedroom facing the back of hotel which was quiet but basic and OK for one night.
Lack of staff at breakfast led to chaos & not enough food available until guests requested with persuasion.Thankfully after a long wait the results were positive and tasty.
Overall: Very good location and OK for one night's basic stay with promising good breakfast when finally set out as an efficient buffet. (107853878)
4.0 / 5
Steven [Spalding, GB]
on 09/08/2008
(Family with older children)
Little choice on restaurant Menu
(97964828)
3.4 / 5
Anonymous
on 01/07/2008
(Mature couple)
Excellent value for money
Breakfast room was badly organised
TV was not working
Overall: Positive (97589868)
1.0 / 5
LEWIS [HASLEMERE, GB]
on 01/07/2008
(Other)
Extremely poor and arrogant attitude by reception staff who had failed to act on my phone call amending the reservation. No manager available from Friday evening 27/7 until Monday 30/6. An example of how not to run a busy Hotel in High Season
See above. No good points. Saturday menu displayed in window of Restaurant still displayed the Friday Plat du Jour.
Overall: A disgrace! (97803451)
4.1 / 5
Chris [Pinner, GB]
on 03/04/2008
(Family with young children)
The room was large, bright and clean and the hotel staff were very friendly and helpful. No hesitation in recommending the hotel to families looking for a stopover on a long journey.
Overall: Secure parking is about 100 yards from the hotel, but it is very hard to spot unless you can find your way round the one-way maze by the railway station. No hesitation in recommending the hotel to families looking for a stopover on a long journey. The accommodation was clean and comfortable, the food was good and the staff were excellent. (97481096)
4.3 / 5
Maria [Moscou, RU]
on 23/03/2008
(Solo leisure traveller)
(97409550)
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