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| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
The apartment has the basic cooking facilities, which was useful.
Could consider changing the double beds, which were drawn from a sofa bed.
Overall: It was pleasant at an affordable rate. (107956305)
good facilities some distance from where we needed to get too but this was unavoidable as it was such a busy year
towels were not changed during our stay
Overall: perfectly adequate for our needs (107376423)
Good value, nice kitchen area, plenty of parking.
Sofa beds not very comfortable. Arrived after 8 and no one on desk and booking was not easy to retreive from machine out front. Nobody answered the phone numebr listed outside hotel.
Overall: Once we got in it was fine. (108008074)
location in the town of Lourdes
too small, bunk beds instead of double room, no bed linen,no storage, no where to put cases, no wardrobe space, no kettle, no towls, TV did not work, no photos of the rooms on the website before making a booking as would not have booked.
Overall: Stayed 1 night on arrival and was so disappointed decided could not stay in the room for the holiday and came back to the UK the following day as had no where else to stay.Holiday totally ruined and was charged for the 1 night stay we were misled about the size and layout of the room for 4 people. (108030361)
Clean, silence and comfort. Big terrasse.
(99138317)
Very spacious accomodation
Overall: Very pleasant (99859954)
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