| Check-in process |  2.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room |  4.5 / 5 |
| Overall experience |  3.0 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating |  3.6 / 5 |
4.3 / 5
Anonymous
on 03/09/2009
(Same sex couple)
(108193235)
3.0 / 5
Anonymous
on 10/10/2008
(Other)
Rooms were clean and tidy and the 'themed' approach was certainly different. Rooms also quiet and undisturbed
Hotel locked up on arrival at 21:00hrs; no response from contact numbers given nor at Restaurant 100m away (other contact point if closed; ret. also closed!). No-one available to allocate room so colleague and I had to sort through keys and find rooms that were ready for occupation. Rooms booked on basis of late arrival (business guests).
Overall: Generally, if the reception issue had been different then it would have been much higher rated. (107611333)
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