| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
4.0 / 5
Robert [Waterlooville, GB]
on 28/08/2009
(Group of adult friends)
well planned within the structure of the building.
Lovely atmosphere
difference in price dependent on who you booked with!
Bar tariff high
Overall: Very enjoyable would recomend and return (108940367)
4.9 / 5
Anonymous
on 20/08/2009
(Mature couple)
(108506518)
4.1 / 5
Anonymous
on 17/08/2009
(Mature couple)
(107969152)
1.7 / 5
Anonymous
on 26/05/2009
(Mature couple)
no breakfast included and yet paid £350 for 3 nights. the electric didnt workm in our room so we had to be moved about. they also did not provide shower and shampoo items every day. we received one lot for 3 days! very poor
Overall: never again! we have also been charged by the hotel and yet we paid when booking with you, so please ensure we get a full refund. (107371897)
3.9 / 5
Anonymous
on 19/09/2008
(Young couple)
Great central location
Room comfortable
Internet access
Lack of lift to the floor which we were allocated - had to carry suitacse up a flight of stairs - no offer of helpprovided.
Had to seek assistance when drinks required from the bar - no staff available ; had to carry own drinksoutside
Despite prior request - no provsion made for vegetarian meal - quality of meal provided very poor
No coffee making facility in the bed room
Overall: Enjoyed the stay but without vegetrian options on th menu would not consider staying agin (97919881)
4.3 / 5
Stephen [Surbiton, GB]
on 23/08/2008
(Family with older children)
Fantastic settings, Garden leading off room, Food presentaion excellent
Over priced resturant
(97245485)
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