| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
Right location - good transport links
Small room - near rail line
(108968451)
(108480311)
Looks nice from outside.
The room smelt of cigarette when the booking says non-smoking rooms. The air-conditioning did not work. We tried to change to a different room and the hotel staff lied to us saying that the hotel is fully booked. They did not give us a new room until we kicked up a fuss in the lobby. After all that, they only gave us free breakfast with a lot of persuasion. The buffet breakfast is also very basic, I doubt the whole "selection" of food they put out cost them more than 10 euros, which is what they would have charged for it.
(97158703)
clean and modern
(97985002)
Chambre disponible dès 14h et pour le départ remise des clés à 12h, rapport qualité/prix très intéressant (54 € la nuit en réservant sur ce site 3 mois à l'avance), personnel agréable, chèques vacances acceptés, en plein centre ville (5 minutes à pieds de la gare de Lyon Part Dieu), hotel assez calme bien qu'a proximité immédiate de la voie ferrée, bonne literie
finitions générales de la chambre et de la salle de bain (porte coulissante de la sdb ne se fermant pas totalement, bac de douche peu stable et sans rideau, boitier de climatisation cassé mais clim fonctionnant en touchant directement les boutons...à proximité des fils)
Overall: Très bonne (107388186)
(107758827)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.