| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.0 / 5 |
(108722676)
Excellent value for money and good staff.
Overall: Very reasonable rooms and helpfull staff (108323166)
very clean excellent staff service
Overall: frendly very clean, and the food excellent, overhall very family frendly (108026702)
Good airy room with nice view of the Pyrenees,comfortable and a friendly atmosphere
The air conditioning took a bit of learning but was OK when you figured it out
Overall: This is a nice hotel with lovely rooms and elegant setting.It is on a hill which could bother some people for walking into the town centre.But they have a good shuttle service at the hotel and just acoss the road is a great local bus that takes you into the town and down to the shrine.Also there are plenty of taxis. (99014391)
Clean and Friendly. Well appointed
Our Room was very small with little space to put cases
(99104658)
near train station. clean. friendly staff...
Overall: very friendly staff. close to the train station, easy access to town. (99463910)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.