| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
4.7 / 5
Marion [Fareham, GB]
on 12/03/2009
(Mature couple)
I was travelling in a wheelchair and the staff were very helpful. They allocated an easy access room and made it easy for us to get into the hotel via the rear entrance.
Overall: Very good and very convenient for our morning ferry to Portsmouth. (107783759)
4.3 / 5
Anonymous
on 14/08/2008
(Family with older children)
Very pleased with layout and quality of room
Friendly helpful staff with good english
None really although the Euro rate made the price quite high for the night
Overall: Many thanks - generally a pleasant experience (97522996)
4.6 / 5
Anonymous
on 05/11/2007
(Mature couple)
Very good breakfast, friendly staff and hotel was within easy walking distance of town.
Overall: Good beach across the road for an early morning walk!(or run) (97939573)
2.1 / 5
Anonymous
on 01/08/2007
(Solo leisure traveller)
Overall: I had to change rooms 3 times during my check-in period which was obviously not adequate. There was confusion with the staff when I requested to change my room to a room with 2 single beds instead of one double bed. The check in time is extremely late. Considering that the ferry that comes from Portsmouth arrives in Saint Malo around 8am, I had to wait until 3pm to finally get a room. There were no proper facilities to store lugagge during my waiting period and there was no proper place to change clothes or have a shower while waiting. I am used to receive for this price a room where I can leave my luggage, a bathroom or spare room where I can change clothes, have a shower, etc and do the check in around 1.00pm. (97046937)
4.0 / 5
David [Waterlooville, GB]
on 09/05/2007
(Mature couple)
Marvellous sea views. Comfortable accommodation.
Lift needs servicing. Jolts dreadfully when stopping.
Overall: The best part of this hotel is the breakfast conservatory. It has a lovely atmosphere. There is a very good selection of food which is of a good standard. We found the room comfortable, with good en-suite facilities. We have a room at the front so our view of St Malo beach was beautiful. (99663699)
4.4 / 5
Anonymous
on 10/03/2007
(Solo leisure traveller)
The cleaness and tidiness of the room and friendly hotel staff.
There is no kettle or mugs.
Overall: I stayed in a small but very clean, neat and cozy room next to the beach with lovely sounds from the sea waves. Hotel staff were friendly & helpful, especially regarding local touristic information. (99323477)
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