| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room |  3.1 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.6 / 5 |
4.3 / 5
Neil [Windsor, GB]
on 29/09/2009
(Group of work colleagues)
Friendly staff,cleanliness
No parking, and unlike other hotels in the same street, no rebate scheme for the adjacent underground car park.
Overall: Good, but disappointed that unlike other Reims Hotels no car park rebate was offered - I had to pay €22 which I consider excessive. (108299239)
1.3 / 5
Anonymous
on 11/05/2009
(Solo leisure traveller)
Overall: bad experience (107516023)
2.9 / 5
Anonymous
on 24/02/2009
(Family with older children)
Great location - although could do with specifying that you need to head for Burrette Parking - also Reims is a building site, so there are lots of diversions
Old building with very slopey floors, turned the beds around in one room to put head above feet! Beds not very comfortable - especially double.
(107984931)
4.3 / 5
Arwen [Bacup, GB]
on 24/06/2008
(Group of work colleagues)
We use this hotel as a stop off point on the way home from the South of France, this is the second year we have stayed here. The position of the hotel is fantastic and the underground parking which is right outside makes everything so easy. We will be staying here again next year.
I have nothing bad to say about the hotel. We had newly refurbished rooms this year which were much brighter than last year. The rooms at the front are very noisy as they face onto the main street.
Overall: We will continue to use this hotel as our base in Reims. It is a good basic hotel and excellent value for money and the direct access to the parking makes it a sensible choice. (97918841)
2.1 / 5
Anonymous
on 01/06/2008
(Mature couple)
well situated hotel within easy reach of cafes and restaurants
friendly, efficient and helpful reception staff
cramped and poorly decorated room
very poor overpriced breakfast with perishable goods out on display in unchilled conditions for many hours
Overall: excellent position for going out in this vibrant exciting city (97224044)
3.7 / 5
Anonymous
on 07/08/2007
(Other)
Central, close to public underground carpark,clean and breakfast good
Dated and a bit tired. Repairs needed in places (see review below)
Overall: Had a double room for my husband and myself and a single for my 86 year old mother. I stayed in the twin bedded room with her as the bathroom floor was unsafe. A botched repair (not recent I might add) had been done. A half inch thick piece of wood had been fitted(about 18in square over the lino and between this and the lavatory the lino dipped into a hole about 6in diameter where the floorboard should have been !! I managed to go over on my ankle in this dip ! We reported this to reception and she noted it in a book but no apology was made. (99152183)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.