| Check-in process | 3.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 2.5 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.6 / 5 |
Nice location, quiet, free parking
Bar closed early, no food available after 10pm, staff had little understanding of English, Receptionist unsure of checking in process, poor value for money.
Overall: A so-so stay in a hotel that we felt failed to impress. Was clean but staff scarce and unhelpful. Unfortunately we did arrive about 10pm due to having to drive through horrendous floods and thunderstorms. There was no food available at all when we got there and the bar had closed early. Due to its location there was nothing else around, it is set off down its own road and set amongst a series of golf courses. If you are a golfing duck you'd have loved it. We didn't. (108313224)
Nice location, Quiet, Good Facilities.Convenient for Motorway and local towns
W.C. flush unreliable
Overall: Good would visit again (99047955)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.