3 star

Hotel Des Trois Couronnes, Carcassonne

2 Rue Des Trois Couronnes, Carcassonne, 11000

Guest Reviews

Summary of Guest Ratings

Check-in process 3.9 / 5 3.9 / 5
Working order of facilities / equipment 3.4 / 5 3.4 / 5
Overall value for money 3.3 / 5 3.3 / 5
Performance of staff 3.6 / 5 3.6 / 5
Your room 3.4 / 5 3.4 / 5
Overall experience 3.6 / 5 3.6 / 5
Order and cleanliness of the hotel 3.6 / 5 3.6 / 5
Guest Rating 3.5 / 5 3.5 / 5

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Night(s) Room(s)

Guest Reviews

3.9 / 5 3.9 / 5 Edward [Nottingham, GB] on 01/10/2009 (Mature couple)

Excellent position - half way between the two main centres of Carcassonne. Fantastic view from room (which is why we chose this hotel). Lovely walk along the river, plenty of eating places within few minutes' walk.

Cost of breakfast = 12 euros per person. Come on! You don't pay that for a "full English" breakfast! Needless to say we did not eat in, went out for coffee and croissants. ALSO maintenance -there was no plug in the bathroom sink. I reported this every morning and it was duly written into the repairs book every morning by the helpful receptionists. But no plug ever appeared over our 3 night stay.

Overall: The good points far outweigh the bad points and it is well worth paying the extra euros for a "chambre panoramique" - why else does one go to Carcassonne but to see that postcard view of the citadel on the hill above the river ...?!  (108569643)

4.0 / 5 4.0 / 5 Anonymous on 07/06/2009 (Mature couple)

 (107484807)

4.4 / 5 4.4 / 5 Brenda [Braintree, GB] on 28/05/2009 (Group of work colleagues)

The staff were very helpful and friendly. All reception staff spoke very good English. The hotel was in a wonderful position on the edge of the River Aude and facing the old city. Breakfasts were very good value for the money.

No really negative points except there was no phone in my room and my hair dryer was broken when I arrived. This was repaired when I asked but I didn't bother about the phone.

Overall: Very good  (107571226)

3.1 / 5 3.1 / 5 Mr [Lymm, GB] on 24/05/2009 (Family with older children)

location, panoramic room has castle view

room a bit tatty and carpet worn and cheap feel, if non panoramic view of concrete building

Overall: not great value for money, breakfast expensive at 11 euro plus tax etc etc, but nowhere else around  (107851721)

3.6 / 5 3.6 / 5 Anonymous on 05/05/2009 (Mature couple)

panoramic view of La citie is first class, We also enjoyed our evening meal.

hotel bar facility was not available on the evening we were there due to a private function

Overall: this was our second visit to this hotel both times for the final night of our visit to the Languedoc region. it worked for us.  (107317332)

1.1 / 5 1.1 / 5 Anonymous on 05/02/2009 (Mature couple)

 (107634145)

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