4.4 / 5
Robert [WARE, GB]
on 16/12/2009
(Mature couple)
(108134609)
3.9 / 5
Alison [Naseby, GB]
on 07/12/2009
(Mature couple)
Quiet hotel in good location for many attractions. We arrived by train and had around a 20 min walk to the hotel. We ate in the hotel and the food was well cooked and presented. Breakfast offered a wide choice of foods. The staff were attentive and very helpful. Some staff spoke more English than others but between us we understood one another in the end!
Would have liked better signage or directions to the hotel. although we did spot one indicator, if only we had been driving on the one way system. Although a tea or coffee tray was available free of charge,and quickly supplied on request, it would have been nice to have had more readily available in the room.
Overall: Very acceptable.
(108330378)
3.0 / 5
Susan [Daventry, GB]
on 24/02/2009
(Mature couple)
The menu for the Valentines dinner was good and food nicely presented.
Breakfast on Sunday was very poor. Slow service, no cooked breakfast available until we asked for the containers to be re-filled. The scrambled eggs were luke warm and sparce. We had to ask for more bread as this ran out, after 10 minutes more appeared, but was still frozen in the middle. There were no pastries available by this time. We complained to reception and were not charged. We took our breakfast at about 9.25 and people were still coming in at 10.00 It was an unfortunate last impression of the hotel
The room itself was small and little storage space for clothes, though we were only staying for one night!
The waiting staff in the dining room on Saturday evening were not that organised and slow. We were unable to get drinks in the bar before dinner, but room service was eventually offered.
Overall: Disappointing in some ways, but it is a lovely building and we would probably want to return to Arras in the future.
(107453380)
3.9 / 5
Neville [Ramsgate, GB]
on 30/12/2008
(Mature couple)
Generally comfortable hotel with an excellent restaurant whose staff are very attentive.
The reception was somewhat confused. We have stayed at this hotel several times and must say that the furnishings, especially the carpeting in the public areas, is somewhat frayed
Overall: We very much enjoyed our stay and would hope to return in the future
(107103465)
3.7 / 5
Anonymous
on 23/09/2008
(Mature couple)
The hotel was clean and very central to where we wanted to go.
The reception was shabby, carpet could do with being relaced. This could make a different impression. Breakfast was poor and not good value for money, coffee too strong and not hot.
(107137104)
3.9 / 5
Roy [Nr Goole, GB]
on 14/09/2008
(Mature couple)
Excellent restaurant
Poor parking,car park congested with day vistors on training courses.
(107213269)
|
