| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.7 / 5 |
3.4 / 5
David [Uxbridge, GB]
on 24/06/2008
(Mature couple)
(97714500)
2.9 / 5
Anonymous
on 17/06/2008
(Group of work colleagues)
price.
noisy. uneven staff, a bit lavished.
Overall: Ok hotel but most certainly not a four star based on the french classification. Very noisy as well. (97277492)
4.4 / 5
Sandra [Widnes Cheshire, GB]
on 02/05/2007
(Mature couple)
Overall: Staff members were always helpful and attentive. Restaurant Provencal lunches excellent choice and value for money. Breakfast disappointing - little fresh fruit and no dried fruit as advertised. Restaurant on 6th floor imaginative menus, sometimes too many flavours and why do I have to order dessert at start? Leisure centre - pool, sauna etc spotless. area to sun bathe. 2 miles from centre but good bus service stop outside hotel 1 euro to centre. Well worth a visit, we will return and hire car to explore areas around Nimes. (99962020)
3.1 / 5
Anonymous
on 31/08/2009
(Family with older children)
Equipements, proximité centre ville
Personnel salarié peut agréable, pas disponible pas à la hauteur d'un 4 étoiles. Exemple : besoin d'attendre plusieurs minutes à l'accueil avant que quelqu'un vienne nous accueillir; Pas proposé de nous aider à porter les bagages alors que nous étions très chargés.
Le prix des petits-déjeuners était exorbitant pour le contenu et le service proposé (12€) : personne n'était là au moment du petit déjeuner-buffet alors qu'il était prévu de pouvoir demander qu'on nous cuise des oeufs devant nous, nous avions fini de manger quand on nous a, enfin, proposé un café (pas disponible au buffet) et le contenu du buffet n'était pas différent d'une chaine hôtelière 2 étoiles
Overall: Personnel salarié pas à la hauteur d'un 4 étoiles. Personnel étudiant sympathique et plein de bonne volonté malgré le peu d'expérience. Equipements confortable (chambre, piscine...) (108315502)
3.3 / 5
Anonymous
on 24/08/2009
(Mature couple)
qualité de la prise en charge,
propreté salle de bain ,sol et pare douche noir de crasse à sa base, bruit on entend le voisin de chambre et l'on suit ses conversations téléphoniques ou les programmes télé comme s'il était dans notre chambre.Des défauts de constructions au niveau des fenêtres semblent en être la cause?parking non sécurisé Etc...
Overall: très moyen de part la chambre peut mieux faire en générale, bon service (108380270)
5.0 / 5
nathalie [NIMES, FR]
on 01/04/2009
(Young couple)
restauration tré bonne le buffet du vendrdi soir avec fruits de mer à volonté super la liberté du spa le personnel agreable
Overall: un sejour à renouveler hotel spa et restaurant parfait (107641365)
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