| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 2.9 / 5 |
| Overall experience |  3.3 / 5 |
| Order and cleanliness of the hotel |  3.1 / 5 |
| Guest Rating |  3.4 / 5 |
3.4 / 5
Anonymous
on 15/08/2009
(Family with older children)
The reception staff were excellent and very helpful
The rooms were tired and whilst not dirty, were in need of a deep clean.
Overall: Good (108206170)
2.9 / 5
Andrew [Taree, AU]
on 23/05/2009
(Family with older children)
Inexpensive
Dirty, very small room, fully moulded plastic bathroom - similar to an aeroplane toilet with a small shower in the corner.
Overall: OK value for money, as long as you don't care about a clean floor or a comfortable bathroom. (107479089)
3.7 / 5
damon [wiltshire, GB]
on 03/11/2008
(Family with older children)
staff very helpful
Good location
Room on small side basic but does what it says
Overall: Would use again,Just of motorway shops and restrants under 5 min drive good price for quard room.Staff very helpful (107120017)
4.6 / 5
Anonymous
on 28/03/2008
(Group of adult friends)
Clean and very quiet despite being next to major road. The staff were excellent. Fantastic price. Breakfast was fresh and good.
No bath towels in room.
Overall: I have used this hotel on previous visits to this location. I was satisfied previously and that is why I re-booked. I was not disappointed in any way. (97847201)
2.4 / 5
Anonymous
on 26/03/2008
(Family with older children)
Although it was a non-smoking hotel, the room smelt of smoke and there were cigarette burns in the bathroom. There could have been a reading light for the top bunk which was difficult to get up to.
Overall: We had asked for a late check-in but as it happens we caught an earlier train and did not need the late check-in.I think that if we had been late it would not have been possible to check-in because the reception was closed. What should we have done? (97977450)
3.9 / 5
susan [hinckley, GB]
on 19/02/2008
(Family with young children)
(97873215)
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