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Citea Barbacane, Carcassonne

Route de Saint-Hilaire, Carcassonne , 11000
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.1 / 5 4.1 / 5
Working order of facilities / equipment 3.9 / 5 3.9 / 5
Overall value for money 3.9 / 5 3.9 / 5
Performance of staff 4.4 / 5 4.4 / 5
Your room 4.2 / 5 4.2 / 5
Overall experience 4.2 / 5 4.2 / 5
Order and cleanliness of the hotel 4.1 / 5 4.1 / 5
Guest Rating 4.1 / 5 4.1 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.4 / 5 4.4 / 5 Sanae [Tokyo, JP] on 21/07/2009 (Solo leisure traveller)

Location is very good to achive the Cite.I could get reflesh air walking along a river in the morning. considering kichin facilite and room equipment, everything's in place. Bed and bustab are new and clean, so confortable.

I could not find any problem. What we pay attention is reception doesn't always open. it close lunch time and night.

Overall: I'd like to stay again.  (107522205)

2.3 / 5 2.3 / 5 Anonymous on 31/05/2009 (Group of work colleagues)

Modern clean hotel close to the historic cite of carcassone. Very quiet and good private parking.

Noisy a/c in room. Only one very thin pillow per person on bed. No clip above bath for shower head. Towels supplied so thin they were useless. No bedside lights. Breakfast in hotel very poor not worth 10 euros. No cafe, bar or restaurant nearby or in hotel.

Overall: I booked this hotel after reading reviews on your website. We were very disappointed with the overall standard of the hotel and the lack of facilities in the hotel and nearby. The room was disappointing with terrible towels, pillows, no proper shower and no bedside reading lights. I suppose it would be ok if you wanted to use the little "kitchenette" and odd mix of cooking utensils in the room. But with no reasonable sized shops or supermarket nearby, useless. And no one spends two or three nights in a hotel and does camp fire cooking. Overall very poor value for money.  (107738534)

4.3 / 5 4.3 / 5 Joanna [malvern, GB] on 24/10/2008 (Group of work colleagues)

Excellent position, modern hotel, new equipment. Free Wi-Fi in room. Helpful staff, with washing machine and dryer available.

Had to ask for a bath towel for 3rd person in our party. No washing up liquid or tea towel for dishes. No holder for shower nozzle up high to stand under.

Overall: Had a great time in Carcassonne - beautiful and impressive city.  (107612965)

3.6 / 5 3.6 / 5 Heather [St. Albans, GB] on 03/08/2008 (Family with older children)

 (107116319)

4.9 / 5 4.9 / 5 Anonymous on 16/07/2008 (Family with older children)

directions unclear

 (108044728)

4.9 / 5 4.9 / 5 John [WINSLOW, GB] on 28/10/2007 (Family with older children)

Spacious living accommodation,quiet location.

Only one small sette not big enough for three people.

Overall: I would have liked better directions from the airport, the hotel was difficult to find and the directions not very clear, perhaps a more detailed plan.The accomodation was very good, the rooms were spacious and the area quiet, the kitchen facilities could be upgrade with cups and saucers for example.A very enjoyable expierience, within a few minutes walk of The old City.  (97749396)

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