Best Western Atrium, Arles
1 Rue Emile Fassin, Arles, 13200Guest Reviews
Summary of Guest Ratings
| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room |  3.9 / 5 |
| Overall experience |  3.4 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.7 / 5 |
How to book this hotel or view prices
Guest Reviews
4.6 / 5
Anonymous
on 13/09/2009
(Mature couple)
Very prompt attention when we reported that our room was too noisy on the first night - staff found us another (and actually nicer) room within a few minutes.
A lot of noise from guests leaving a function on the ground floor (our first night was in room 13), also from guests going into the dining room in the same area.
Overall: Value for money, comfort and cleanliness, excellent access to city centre. (107441185)
2.7 / 5
Margaret [Leeds, GB]
on 22/06/2009
(Mature couple)
reception staff
there was noise from the construction going around the pool, we couldnt sit and relax and also I thought there was air conditioning but there wasnt the staff found a fan for us to use in the bedroom which helped.
Overall: pleasant, helpful staff and very convenient for the centre of the town which was very pleasant and the hotel restaurant was very good value for money. (107935372)
4.0 / 5
Glynis [Derbyshire, GB]
on 22/07/2008
(Mature couple)
Overall: Very pleasant. (97133175)
4.3 / 5
Elie [Suresnes, France;FR]
on 16/02/2007
(Solo business traveller)
All of it beside the Breakfast
Breakfast at the hotel was very poor even though I had to pay it seperatly not included in the booking reservation
(99124686)
3.7 / 5
Anonymous
on 15/06/2009
(Family with older children)
(107923997)
4.1 / 5
Anonymous
on 29/04/2009
(Group of work colleagues)
Overall: lo consiglio per l'ottimo rapporto qualità/prezzo (107659243)
Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.