Mercure Paris Gare De Lyon, Paris
2 Place Louis-Armand, Paris , 75012Guest Reviews
Summary of Guest Ratings
| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  3.9 / 5 |
| Guest Rating | 3.9 / 5 |
How to book this hotel or view prices
Guest Reviews
4.9 / 5
Anonymous
on 25/08/2008
(Other)
Staff at reception were so very helpful.
I made a mistake in my on line booking and when I realised the combination of Active Hotel and hotel staff were superb, businesslike and efficient
Overall: Excellent - would certainly use hotel and your services again (107201598)
1.3 / 5
Anonymous
on 14/08/2008
(Family with older children)
booking process
The staff is not helpful especially couple of guys at the main reception area. Also when asked for some information, they provided us with information which was totally incorrect wasting the whole day of hours as we need to travel two (hours) back and forth just to find out the the Palace is not open during Mondays. As a general rule, I believe that the experience of mine along with my family is not very good.
(107242532)
3.7 / 5
Eileen [Parbold, Nr. Wigan, GB]
on 20/06/2008
(Mature couple)
(97060467)
4.1 / 5
KENNETH [GUILDFORD, GB]
on 21/05/2008
(Mature couple)
No problems with anything.
No view from room. Station a bit noisey
Overall: Great as a stopover, but not for a long stay (97420331)
3.9 / 5
Anonymous
on 18/05/2008
(Mature couple)
Central location, next to Gare du Lyon
(97312540)
4.0 / 5
Anonymous
on 02/04/2008
(Family with older children)
(97296205)
Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.