| Check-in process | 3.5 / 5 |
|---|---|
| Working order of facilities / equipment | 3.3 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 3.5 / 5 |
Superb location right next to Montparnasse Bienvenue Metro. Loads of restaurants & shops nearby but hotel is in a quiet side road so isn't as noisy as you would expect for the area. Also just around the corner from the fantastic Ciel de Paris restaurant at the top of Tour Montparnasse.
On check-in I was given the room key for a room that was already occupied! They soon sorted this out though. The wardrobe door was missing, they said the previous night's guest had broken it and it was being repaired. Both of these were probably just down to bad luck. I had requested two twin rooms and due to the occupied room mix up ended up with 1 twin and 1 double which was inconvenient but not a major problem.
Overall: Excellent location - Montparnasse Bienvenue is a central hub for Metro lines to most of the best known attractions. Staff were very helpful, checking museum opening times etc. A great spot for a few days in Paris. (108855363)
Comfort, stylish interior, quality bed linens, cleanlieness, well maintained property, friendly professional staff.
Towels too small, no top sheet on bed, minor wear in bathroom fixtures.
Overall: We loved it. I look forward to coming back. (108888307)
(107379604)
Very friendly check in staff.
Shower had no screen so floor got wet
Overall: Booked online via blackberry and had to change to a triple share at the last moment. Lady at the counter was extremely helpful and managed to find us a room at only a slightly higher charge and even told us where to go for the short time in Paris. (97904625)
(97407172)
situation hotel/gare
(99160719)
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