| Check-in process |  5.0 / 5 |
|---|---|
| Working order of facilities / equipment | 5.0 / 5 |
| Overall value for money | 5.0 / 5 |
| Performance of staff | 5.0 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 5.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating |  4.7 / 5 |
4.7 / 5
D [Gravesend, GB]
on 23/09/2009
(Family with older children)
Well marked. Excellent garage facilities and automated door. Very helpful staff. Excellent location. Clean and tidy.
Unable to park vehicle or drive out between hours of 0100 and 0600 due to noise. Didn't affect us but would have on previous trips.
Overall: We arrived here after a long day's driving. On finding the garage door which is located on a very busy one way street, we were very happy to find the given code opened it up. A very helpful lady directed us to park wherever we wanted. We found the self-catering facilities more than adequate and the area is well-served with shops and restaurants. The staff were extremely helpful. In the morning, despite speaking excellent English, the receptionist allowed me to continue attempting my poor French as practice, before eventually politely apologising and asking if we could continue in English as she had several guests awaiting their breakfasts! We would highly recommend this hotel as a stopover for any weary travellers. (107553017)
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