|
| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room |  4.1 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
4.0 / 5
John [Poole, GB]
on 29/09/2009
(Mature couple)
Near to the old town. Hotel is an old building, but very well maintained. Staff very pleasant. Free car parking nearby.
No lift.
Overall: Very enjoyable. (108127975)
3.9 / 5
Anonymous
on 03/09/2009
(Mature couple)
Well situated. Staff attentive. Had booked a room on top floor but were relocated when staff realised my wife had a problem climbing stairs.
No lift in hotel and it closed at 9pm. After that you had tolet yourself in.
Overall: Good (108558890)
3.9 / 5
Anonymous
on 27/07/2009
(Group of adult friends)
(107776630)
4.7 / 5
Robert [Glen Cove, US]
on 16/06/2009
(Mature couple)
Room was larger than usual. Free parking available. Hotel location in Troyes
Had to walk up 2 stories with heavy luggage.
Overall: Very Pleasant (107899495)
4.3 / 5
nicholas [faversham, GB]
on 04/02/2009
(Family with older children)
(107278517)
4.9 / 5
Anne [CRAWLEY, GB]
on 25/08/2008
(Family with older children)
beautiful setting, lovely family room, great facilities and helpful staff
(97083262)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.