| Check-in process |  3.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money |  2.8 / 5 |
| Performance of staff | 3.2 / 5 |
| Your room |  2.2 / 5 |
| Overall experience |  2.4 / 5 |
| Order and cleanliness of the hotel | 2.8 / 5 |
| Guest Rating | 2.8 / 5 |
4.3 / 5
Anonymous
on 01/12/2009
(Young couple)
(108790498)
1.4 / 5
Anonymous
on 24/07/2009
(Group of work colleagues)
Safety was an issue, credit cards not accepted, cleaning service not good.
(108968394)
2.4 / 5
Anonymous
on 26/08/2008
(Group of adult friends)
The hotel let us book in early, and park the car, which was great.
Friendly reception staff.
The top bunk bed was made up already (wasn't in a competitor's room on another night).
HOTEL: There was a hole in the sink unit, and a cigarette burn on the bed cover. No bath mat. Towels v. thin, and the bedsheets were so narrow, the children rucked them up as they climbed in.
WEBSITE: Not being given an opportunity to book connecting rooms on the internet site: we had a noisy party next to us, but our children (13, 11 and 6) were the next door room the wrong side. Could this be something you can add to the website?
Slightly misleading map showing the proximity of the nearest metro, which was a much longer walk than I had understood, and would have affected my choice of hotel when I booked.
Overall: It was okay. Slightly unnerving, finding that you could book a day rate - especially when a group of young women and 1 man booked in, giggling just as we arrived with our children. It was hard to explain to them what they'd need the room for, if they weren't staying the night... (107257282)
3.3 / 5
Anonymous
on 29/10/2007
(Solo business traveller)
Silence la nuit ! Propret
(97155294)
2.7 / 5
Anonymous
on 24/10/2007
(Young couple)
(97481797)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.