| Check-in process | 3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.6 / 5 |
(108646206)
The hotel was easy to find and the room was clean and tidy.
(108998138)
great value for money and very convienent for the motorway
(108441457)
(108720272)
Very clean; quick, efficient service; good value breakfast
Would have appreciated a map showing the route from the hotel to the Norfolkline passenger ferryport as the signposting in the area is very poor. It took us a long time to find it.
Overall: Excellent value (108274472)
eNo room for two people to move around room. Only one chair. Pillows inadequate. We had booked in for four nights but area wasnt good for walking out in evening didnt feel safe so we booked out next morning.We were given a refund but even if it had been refused we would left.
Overall: Not good (108646932)
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