| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel |  3.5 / 5 |
| Guest Rating | 3.7 / 5 |
3.6 / 5
Anonymous
on 04/09/2008
(Mature couple)
Value for money. Also hotel had a deal with the neighbouring hotel allowing guests to use their restaurant and giving us a free drink and 10% off the
total bill. The food was excellent and about half the price of a comparable meal elsewhere, even before the discount
Room was a bit cramped and a metal 'bunk bed' over the main double bed was a bit claustrophobic. An English language channel on the TV would have been nice!
Overall: Good value for money. (107173878)
1.0 / 5
Lynn [Edinburgh, GB]
on 06/04/2008
(Mature couple)
We could not get inside the hotel.
We arrived late after a late flight, had great difficulty finding the hotel,, and then could not find a way through the gates. We tried for an hour to get in. In the end we had to go to ibis. very unsatisfactory and infuriating when we were exhausted. The next morning the hotel staff was rude when I complained about not getting in. We would not consider any of your hotels again.
(97447553)
5.0 / 5
Helena [Göteborg, SE]
on 12/03/2008
(Mature couple)
The reception welcome
Everything was as expected, very good
(97614532)
3.6 / 5
Anonymous
on 04/05/2009
(Family with older children)
paroi tres fine entre les chambres ,mauvaise onsonorité
(107694696)
3.1 / 5
Anonymous
on 05/05/2008
(Solo business traveller)
La localisation de l'hôtel est à approximité de mon objectif affaire.
chambre trop petite (rapport qualité-prix).
Overall: Rien de spécial. En revanche, je n'ai pas pu finir le séjour prévu à l'Hôtel suite à un appel urgent pour une autre conférence à l'étranger. J'ai passé uniquement une seule nuit. J'ai, donc, demandé à l'hôtesse la possibilité de me rembourser la deuxième nuit réservée. Elle m'a informé qu'il est possible de me faire rembourser dans un mois en adressant une lettre à la direction. Chose faîte en lui remettant la lettre, rédigée sur le comptoir et sous ses yeux, en mains propres. Ce qui m'a tellement fait rire, c'est la politesse excéssive chez l'hôtesse: elle a catégoriquement refusé de me prêter de quoi écrire dans la chambre avant mon départ. Elle m'a signifié que si je souhaitais rédiger la lettre, ce serait seulement sur le comptoir et que je n'ai pas le droit de monter dans la chambre. Très charmante hôtesse. (97845472)
2.9 / 5
cathy [metz, FR]
on 18/03/2008
(Young couple)
(97994921)
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