| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.7 / 5 |
| Overall experience |  4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.0 / 5 |
5.0 / 5
Gary [St Andrew, Guernsey, GB]
on 23/02/2009
(Family with older children)
Location
Overall: Excellent (107618565)
4.0 / 5
Joseph [Columbus Ohio, US]
on 24/10/2008
(Group of work colleagues)
Central location to sites and restaurants.
Overall: Good. (97689373)
4.1 / 5
Anonymous
on 22/10/2008
(Mature couple)
Staff was excellent. Great location. Very reasonable parking rate. When our electric converter would not work we were loaned a hair dryer.
One day we might have one large and one small towell and the next day two of each. Usually only one drinking glass.
(97123308)
4.1 / 5
Anonymous
on 03/09/2008
(Family with older children)
(107125980)
3.6 / 5
Paul [London, GB]
on 14/08/2008
(Mature couple)
Location, cleanliness
Very small room
Overall: Adequate and pleasant. Ideal for what we wanted though the bedroom was very small. (107106589)
5.0 / 5
Anonymous
on 26/06/2009
(Solo business traveller)
(107729603)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.