Holiday Inn Marseille, Marseille
103 Avenue Du Prado, Marseille, 13008Guest Reviews
Summary of Guest Ratings
| Check-in process |  3.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money |  2.3 / 5 |
| Performance of staff | 3.0 / 5 |
| Your room |  2.7 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel | 3.0 / 5 |
| Guest Rating | 3.0 / 5 |
How to book this hotel or view prices
Guest Reviews
3.9 / 5
danielle [chamousset, FR]
on 11/05/2008
(Mature couple)
Convenient location, nice staff. Convenient car park close by.
Room was not noise insulated and so was very noisy. Some rings were missing from the window drapes that did not look nice. Shower curtain too short so that we had to stay almost glued to the wall and tap to avoid sending all the water in the bathroom. Wash basin had a crack. Door chain missing. Not top notch general aspect. Breakfast prices are way too high.
Overall: If we had known it would be so noisy we would have chosen another hotel. (97144013)
3.3 / 5
Philippe [RONCQ, FR]
on 29/04/2009
(Group of adult friends)
Localisation
Silence
Spacieux
Taches sur moquette
Parking payant pour 4 étoiles!
Prix petit déjeuner excessif
Toilettes dans SDB
Overall: Peut mieux faire pour un 4 étoiles (107383745)
1.7 / 5
Anonymous
on 11/03/2008
(Family with young children)
Proximite de nos proches, qartier central
Nous avons changer de chambre 3 fois la premiere nuit car ils ont negliger de lire les details de notre reservation qui specifiait un lit d'enfant, pas d'eau la premiere nuit donc pas de douches ou toilettes, pas d'eau chaude le premier matin. Impossible d'atteindre une temperature comfortable - toujours beaucoup trop chaud
Overall: Le quartier est excellent, on ne peut etre plus central. Tres commode, le marche en bas le matin, directement devant l'hotel, Castellane a cinq minutes a pied. Cependant, la penurie d'eau la premiere nuit et le premier matin, couplee a l'impossibilite de regler la temperature de la chambre ont fait de ce sejour d'une semaine terriblement desagreable . Ils nous ont seulement rembourser pour la moitie d'une nuit, ce qui etait vraiment insuffisant. (97220084)
Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.