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4 star

Mercure Thalassa Régina & du Golf, Biarritz

52 avenue de l' impératrice, Biarritz , 64200
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.3 / 5 4.3 / 5
Working order of facilities / equipment 3.7 / 5 3.7 / 5
Overall value for money 4.0 / 5 4.0 / 5
Performance of staff 4.7 / 5 4.7 / 5
Your room 4.3 / 5 4.3 / 5
Overall experience 4.0 / 5 4.0 / 5
Order and cleanliness of the hotel 3.7 / 5 3.7 / 5
Guest Rating 4.1 / 5 4.1 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.9 / 5 3.9 / 5 Anonymous on 24/07/2009 (Mature couple)

Well placed and a very good hotel. The room we had was excellent

Bathroom in the suite was not good. The bath was too narrow and shower door inadequate meaning that when using the shower it sprayed everywhere which made it a safety hazard. It would not stop me using the hotel again.

 (107946786)

4.1 / 5 4.1 / 5 Anonymous on 11/03/2009 (Mature couple)

staff were most helpful, polite & courteous

we weren't advised before the stay that works were being undertaken at the hotel, the hotel was enclosed in scaffolding, our room therefore had no views.

Overall: Very pleased with the quality of staff, hotel was nice but as mentioned, we should have been informed of the works as we could have had the choice of alternative accommodation.  (107803662)

4.3 / 5 4.3 / 5 CHRISTIAN [BAN SAINT MARTIN, FR] on 05/10/2008 (Solo leisure traveller)

personnel resptif et pro . hotel situe ni trop pres ni trop loin du centre situation strategique.

Overall: tres bien un pur regal  (107246620)

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